Westbridge

Westbridge Technologies - Privacy Policy

Effective Date: October 26, 2023

At Westbridge Technologies ("Westbridge," "we," "us," or "our"), we are committed to protecting the privacy and security of your personal information. This Privacy Policy describes how we collect, use, and disclose information when you use our event management software as a service (SaaS) platform, including any content, functionality, and services offered on or through westbridgetech.com (the "Platform").

1. Information We Collect

We collect various types of information for different purposes to provide and improve our Platform to you.

a. Information You Provide to Us

  • Account Information: When you register for an account, we collect your name, email address, organization name, and contact details.
  • Event Data: If you are an event organizer, you will input information about your events, including event names, dates, venues, descriptions, and attendee data (names, emails, ticket types, etc.).
  • Communication Data: Records of your correspondence with us through email, chat, or support channels.

b. Information We Collect Automatically

  • Usage Data: Information on how the Platform is accessed and used, such as IP addresses, browser types, operating systems, pages visited, and time spent on the Platform.
  • Cookies and Tracking Technologies: We use cookies and similar tracking technologies to track activity on our Platform and hold certain information.

2. How We Use Your Information

We use the collected information for various purposes, including:

  • To provide, operate, and maintain our Platform.
  • To process transactions and manage your subscriptions.
  • To send you transactional emails, such as invoices, technical notices, and security alerts.
  • To improve and personalize your experience on the Platform.
  • To understand and analyze how you use our Platform and to monitor its performance.
  • To provide customer support.
  • To detect, prevent, and address technical issues or security incidents.
  • For marketing and promotional purposes, with your consent where required.

3. How We Share Your Information

We may share your information in the following situations:

  • With Service Providers: We may share your information with third-party vendors, consultants, and other service providers who perform services on our behalf and require access to such information to carry out their work.
  • Event Organizers (for Attendees): If you are an attendee registering for an event via our Platform, the event organizer will have access to the information you provide during registration. Your data handling by the event organizer is subject to their own privacy practices.
  • For Legal Reasons: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
  • Business Transfers: In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company.
  • With Your Consent: We may disclose your personal information for any other purpose with your consent.

4. Security of Your Data

The security of your data is important to us. We implement appropriate technical and organizational measures designed to protect your personal data from accidental loss and from unauthorized access, use, alteration, and disclosure. However, no internet transmission is ever completely secure or error-free.

5. Data Retention

We will retain your personal data only for as long as is necessary for the purposes set out in this Privacy Policy, or as required by law.

6. Your Data Protection Rights

Depending on your location, you may have the following data protection rights:

  • The right to access, update, or delete the information we have on you.
  • The right of rectification.
  • The right to object.
  • The right of restriction.
  • The right to data portability.
  • The right to withdraw consent.

7. Third-Party Links

Our Platform may contain links to other websites that are not operated by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

8. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us: privacy@westbridgetech.com